Privacy Policy

Last updated: January 2026

This Privacy Policy describes how Incien IT Solutions Pvt Ltd ("we", "our", or "us") collects, uses, and protects information when you use Integra (also referred to as "Campus Integra"), our mobile application and web-based education management platform (the "Service").

We are committed to protecting your privacy and ensuring transparency in accordance with the Google Play Developer Program Policies.

1. Information We Collect

a) Personal Information

We may collect the following personal information when you register or use Integra:

  • Name
  • Email address
  • Phone number
  • Student or Staff ID (as applicable)
  • Profile photo or documents uploaded by the user

b) App Usage & Device Information

We automatically collect limited technical information such as:

  • Device model and operating system
  • App version
  • IP address
  • Crash logs and performance diagnostics

This information is collected strictly for application functionality, analytics, and service improvement.

c) Permissions Used

Integra may request access to the following permissions only when required for specific features:

  • Camera / Photos: For uploading profile images or academic documents
  • Storage: For downloading files, reports, or receipts
  • Notifications: To deliver academic, administrative, or system alerts

All permissions are requested with explicit user consent and can be managed through device settings.

2. How We Use Your Information

Collected information is used to:

  • Provide and manage academic and campus-related services
  • Authenticate users and maintain secure access
  • Communicate important notifications and announcements
  • Improve performance, reliability, and user experience
  • Comply with legal, regulatory, and institutional requirements

3. Data Sharing & Third-Party Services

We do not sell user data. Information may be shared only with:

  • Authorized service providers (hosting, analytics, messaging)
  • Government or legal authorities when required by applicable law

All third-party service providers are contractually obligated to protect user data.

4. Data Retention & Deletion

Personal data is retained only for as long as the user account remains active or as required to meet legal obligations.

Users may request account deletion and permanent removal of personal data by:

  • Using the account deletion option within the app (if enabled), or
  • Contacting us via the email address provided below

Upon request, data will be securely deleted from our systems within a reasonable timeframe.

5. Data Security

We implement appropriate administrative, technical, and organizational measures to safeguard personal data against unauthorized access, loss, misuse, or disclosure.

Despite our efforts, no electronic transmission or storage method is completely secure.

6. Children’s Privacy

Integra is intended for institutional educational use and is not designed for children under the age of 13 without proper school or parental authorization.

If we discover that personal data from a child has been collected without appropriate consent, we will promptly delete such information.

7. User Rights

Users have the right to:

  • Access their personal information
  • Request correction of inaccurate data
  • Request deletion of personal data
  • Withdraw consent for optional permissions

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last updated" date. Continued use of Integra indicates acceptance of the updated policy.

9. Contact Us

For any questions, concerns, or data-related requests, please contact:

Incien IT Solutions Pvt Ltd
Email: info@campusintegra.com
Website: https://campusintegra.com